Contact Jackpocket Customer Service
Jackpocket Phone Numbers and Emails
Toll-Free Number:
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(855) 558-0043
Customer Service:
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(760) 695-6886
Jackpocket Emails:
How to Contact Jackpocket?
Most Popular Number:
| Total calls: 809 | Issues resolved: 13 | Last call: Jun 23, 2025 |
Jackpocket Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Jackpocket Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Jackpocket is 8555580043. 82% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 36% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Jackpocket may ask you for the following information to identify you as a customer: email, phone number or first and last name.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Jackpocket Customer Service is rated at 1.7 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Jackpocket is 8555580043. 82% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 36% of customers reported contacting a real person successfully.
The average hold time is less than 1 minute. The longest wait times are on Monday, while the shortest are on Sunday. The average call time is 2 minutes.
Be prepared for the call as Jackpocket may ask you for the following information to identify you as a customer: email, phone number or first and last name.
People call Jackpocket mainly because of account, request for information and product/ service.
4% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very unsatisfied after talking to customer service representatives.
The best email to contact Jackpocket is support@jackpocket.com. 74% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as neither easy nor difficult.
Contact Information
Jackpocket Website:
Jackpocket Help Center:
Corporate Office Address:
Jackpocket Customer Service Reviews
Cant login!! Cant login cant login cant login cant login cant login cant login cant login cant login cant login cant login cant login cant login cant login cant login cant login cant login cant login cant login cant login cant login cant login cant login cant login cant login cant login cant login cant login cant login cant login !!!
Suspended my account so many days trying to activate my account not been able to speak to anyone very frustrating
How Good is Jackpocket's Customer Service?
Summary of Jackpocket Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Jackpocket?
Account Question:
- “Can’t enter my account”
- “No longer have access to that email cannot log into my account. It says this device has not been approved. I've been using it for two years. What the heck how can I change my email to a different email I do not have access to my old email.”
- “Locked out of my account”
Request for Information Question:
- “Trying to make appointment to come into the office”
- “Question when you win some money, do it go back in your account? How do you receive your money for playing online?”
- “I would like to know if U went up on your Price for Jackpocket lottery?”
Product/ Service Question:
- “Cant buy anything”
- “Had a problem with my mobile account”
- “Trying to withdraw $25 that I won on a track ticket”
Payments and Charges Question:
- “You charge my card 65.39 for 40 b coins and I only received 17 b I want a refund”
- “Dispute”
- “I got doble charge”
Shipping and Delivery Question:
- “I have not received my winnings. My account is being overdrawn”
- “Did not get my cash out yet”
- “Money not recieved”
Refund Question:
- “Need my refund”
- “Need refunded”
- “Refund”
Website/ Application Question:
- “App”
- “Lost the app and records of my funds”
- “My winnings didn't show on the app it still says waiting for results”
Return/ Replace Question:
- “Phone number changed”
- “Phone number change”
- “Changed phone number and can't sign in”
Activation/ Cancellation Question:
- “Cancel subscription”
- “To cancel my account please!”
- “Trying to activate my account”
Cards Question:
- “Someone used my card on the platform tooken money out my bank acccount”
- “My card was stolen but I'm trying to add my new card but it will not allow me to log in”
- “Because I just won 40 dollars on the pick 3 and you have my old card number and I have a new card that's linked to my bank account”
Staff Question:
- “Told to call customer service”
- “Customer service”
- “Hi, happy new year to you guys. I'm living in texas stafford, can you please tell me if there's anyway around to play jackpocket please... Am other question base on your reply. Can I give someone from the states allowed to play for me or on my behal”
Other Question:
- “Can’t scratch my ticket, got a $20 ticket”
- “Información”
- “Mistake in funding”
Compare Jackpocket Customer Service To
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